Privacy Policy

Infinite CRS (“Infinite CRS,” “we,” “us,” or “our”) is committed to protecting the privacy, security, and integrity of information processed through our platform, services, websites, data systems, and operational tools (collectively, the “Services”).

This Privacy Policy explains how information is collected, used, stored, and protected when you access or use Infinite CRS. By using our Services, you agree to the practices described below.

1. Information We Collect

We collect information only as necessary to operate and deliver our Services.

1.1 Personal Information

• Name, email address, phone number, and business details
• Account credentials and authentication information
• Billing and payment information

1.2 Business & CRM Data

• Leads, contacts, and customer records
• Messages, calls, texts, and communication logs
• Pipeline activity, appointments, tasks, and workflows
• Notes, tags, and internal operational data

All business and CRM data remains the property of the customer and is processed solely to provide the Services.

1.3 Usage & Technical Data

• Pages viewed and features used
• Session activity and access times
• Browser type, device type, operating system, and IP address

1.4 Cookies, Pixels & Tracking Technologies

Infinite CRS uses cookies, pixels, and similar technologies to maintain sessions, measure performance, enable advertising attribution, and support system functionality.

2. Intent-Based & Advertising Data

Infinite CRS provides intent-driven data services that differ from traditional marketing tools.

Intent is defined by the individual’s own behavior. Infinite CRS does not predict, guess, or assign intent.

3. How We Use Information

• Operate and maintain the Infinite CRS platform
• Deliver CRM, website, automation, and data services
• Execute DFY and DWY system implementations
• Manage authorized advertising integrations
• Process billing and account management
• Provide system updates, alerts, and support
• Maintain security, performance, and reliability
• Comply with legal and regulatory obligations

Infinite CRS does not use customer data to train artificial intelligence models.

4. How Information Is Shared

Infinite CRS does not sell personal information.

• Service Providers: Trusted vendors for hosting, payments, analytics, and communications
• Advertising Platforms: Only with customer authorization (e.g., Meta Ads Manager)
• Legal Obligations: When required by law or legal process
• Business Transfers: In the event of merger, acquisition, or asset sale

5. Data Retention

Data is retained only as long as necessary to provide Services or meet legal obligations. Upon account closure, data is deleted within a reasonable timeframe unless retention is required by law.

6. Data Security

• Encrypted data transmission
• Secure infrastructure and access controls
• Role-based permissions
• Monitoring and internal audits

No system is completely secure. By using Infinite CRS, you acknowledge and accept inherent risks associated with digital data processing.

7. Your Rights

• Access your personal data
• Correct inaccurate information
• Request deletion of personal data
• Export data in a machine-readable format
• Opt out of marketing communications

Requests can be submitted to [email protected].

8. International Data Transfers

Infinite CRS operates primarily in the United States. Data may be transferred to and processed in the U.S. by using the Services.

9. Third-Party Services

Infinite CRS may link to third-party websites or services. We are not responsible for their privacy practices.

10. Children’s Privacy

Infinite CRS is not intended for individuals under 18 years of age. We do not knowingly collect data from children.

11. Policy Updates

This Privacy Policy may be updated periodically. Continued use of Infinite CRS constitutes acceptance of the updated policy.